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Overall complaints for that year were down by 6.5%. The DVLA customer service excellence standard was retained. No details were provided on how this was measured. Customer satisfaction levels varied between 76% and 97% in the four categories surveyed; vehicle registration, driver licence renewal, vehicle taxation, driver medical transactions.
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Motor Vehicle Division Archived 2009-07-26 at the Wayback Machine [17] The Motor Vehicle Division is a division of the Georgia Department of Revenue. Hawaii: Driver License Division: Motor Vehicle Division both under the Honolulu Department of Customer Services, Driver License Division
The Driver and Vehicle Standards Agency (DVSA) is an executive agency of the UK Department for Transport (DfT).. It carries out driving tests, approves people to be driving instructors and MOT testers, carries out tests to make sure lorries and buses are safe to drive, [2] carries out roadside checks on drivers and vehicles, and monitors vehicle recalls.
When the UK was part of the EU, instead of its distinguishing sign "GB", it used the code "UK" inside the EU emblem on driving licences and followed EU driving licence standards. [39] The UK subsequently withdrew from the EU and the EU flag is no longer featured on UK driving licences issued after the transition period ended on 31 December 2020 ...
UK driving licences were introduced by the Motor Car Act 1903 but no test was required. The intention was purely to identify vehicles and their drivers. [9] The Road Traffic Act 1930 introduced age restrictions and a test for disabled drivers; this was the first formal driving test in the UK.