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A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). [1]
The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of these standards is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service.
ISO 9001 states that the Quality Management System requirements of the standard are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides, however, ISO has also published separate standards which specify Quality Management System requirements for specific industries.
The international standard ISO 9000:2015 (Title: Quality management systems - fundamentals and vocabulary) defines the term in chapter 3.5.3 as a "set of interrelated or interacting elements of an organization to establish policies and objectives, and processes to achieve those objectives".
Verification and validation (also abbreviated as V&V) are independent procedures that are used together for checking that a product, service, or system meets requirements and specifications and that it fulfills its intended purpose. [1] These are critical components of a quality management system such as ISO 9000. The words "verification" and ...
TickIT also includes a guide. This provides guidance in understanding and applying ISO 9001 in the IT industry. It gives a background to the TickIT scheme, including its origins and objectives. Furthermore, it provides detailed information on how to implement a Quality System and the expected structure and content relevant to software activities.
ISO 22004:2014 Food safety management systems – Guidance on the application of ISO 22000; ISO 22005:2007 Traceability in the feed and food chain – General principles and basic requirements for system design and implementation; ISO 22006:2009 Quality management systems - Guidelines for the application of ISO 9001:2008 to crop production)
In 1986 DQS became the first certification body in Germany to issue a certificate according to ISO 9001. [ 4 ] After the merger of DQS with the Management Systems Solutions (MSS) division of the American product certification body Underwriters Laboratories Inc. in March 2008, DQS-UL Group is currently one of the world's largest system ...
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