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Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.
Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.
• Tap QR code scanner and point your phone at your computer screen. • You should now see your conversations on the left side of your computer screen. Send via email
If you don't have an updated or supported browser installed on your computer, you'll need to update your existing browser or download a new one. Check your display name: If you have any combination of "AOL" in your display name, the message won't go through.
One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account
If you're unable to launch McAfee, try rebooting your computer. This should refresh your system cache and clear out any errors that might've caused this behavior from the software. Once your computer has restarted, try again to launch McAfee.If the problem persists, uninstall McAfee and reinstall the software.
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.
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