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The Department of Transportation says airlines must then refund a passenger within seven business days if they bought a ticket on a credit card and within 20 calendar days if they used another ...
A class action lawsuit has been filed against Delta Air Lines, alleging that the company refused to issue refunds after a global tech outage caused thousands of flight cancellations. The lawsuit ...
Some Delta Air Lines passengers whose flights were canceled when the airline melted down due to a global tech outage in July have sued the airline in a class action.
2024 Delta Air Lines disruption; Date: July 19–25, 2024 ( – ) Location: United States: Type: Flight cancellations: Cause: Computer system failure due to corrupted systems following 2024 CrowdStrike incident: Perpetrator: Delta Air Lines: Outcome: Over 7,000 Delta flights cancelled affecting plans of 1.3 million passengers
While it is not clear if carriers should refund users regarding navigation taxes (related to the airline operation and to the governments, which do not appear on a ticket), other expenses, like security, air passenger duty, and noise/environmental can all be refunded, as these all relate to the passenger's use of any particular airport to depart/arrive on any particular flight.
(Reuters) -Delta Air Lines was sued by passengers who complained that the carrier refused to offer full refunds after delaying or canceling their flights in the wake of last month's massive ...
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