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A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]
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The complaint tablet to Ea-nāṣir (UET V 81) [1] is a clay tablet that was sent to the ancient city-state Ur, written c. 1750 BCE. The tablet, measuring 11.6 cm high and 5 cm wide, documents a transaction in which Ea-nāṣir, [ a ] a trader, sold sub-standard copper to a customer named Nanni.
Complaining. Complaining is a form of communication that expresses dissatisfaction regardless of having actually experienced the subjective feeling of dissatisfaction or not. [2] It may serve a range of intrapsychic and interpersonal purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a ...
Anyone who's ever called a company's customer service line -- and that's just about all of us, I'd suspect -- has probably heard these words: "This call may be monitored for quality assurance."
ATTN: Customer Service. I am writing to you seeking assistance with my Mommy®. I received my Mommy® in 2019 and was immediately pleased with the model. The first year, she worked great.
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The American multinational retail chain Walmart has received criticism from parties such as labor unions and small town advocates for its policies and business practices. Criticisms include charges of racial and gender discrimination, [1][2][3] foreign product sourcing, anticompetitive practices, treatment of product suppliers, environmental ...