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Council Bluffs Water Works proudly serves high-quality water and promotes its efficient use for Council Bluffs residents and businesses.
Customers having problems with logging in should contact Customer Service at 712-328-1006. In addition, we only accept MC & Visa. Thank You
We're ready to answer your questions about water service, water quality, billing statements, payment options, and other water related questions.
If you should ever need to arrange for special payment for your bill please call our Customer Service at 712-328-1006. The Council Bluffs Water Works provides water to the City of Crescent. Customers requiring service in this city should call 712-545-3981.
Automatic Bank Payment is the automatic way to pay your utility bill each month. No more searching for a stamp or driving to the pay station, Council Bluffs Water Works office, or the post office to pay your Bill.
Payments may be made with a Visa or MasterCard on our website at https://www.cbwaterworks.com or over the telephone with Customer Service at 712-328-1006. Payments may be mailed to: PO Box 309, Council Bluffs, IA 51502-0309. See all of the payment location options for Council Bluffs Water Works. Four different locations to choose from.
Contact information to reach us by phone, email, mail, or in person. See our business hours and holiday hours.
For questions about your water service, your billing statement, payment options, or any other general questions. (Monday – Friday, 8:00 am – 4:30 pm.)
By selecting this option and completing the form, you request to be notified by mail when a tenant is past due on his/her water bill. By receiving notification, you may further encourage your tenant to pay their bill (or arrange for payment on their behalf).
The Council Bluffs Water Works story began in 1881. Today we continue to serve Council Bluffs residents and businesses high quality water.