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  2. User interface design - Wikipedia

    en.wikipedia.org/wiki/User_interface_design

    Printable template for mobile and desktop app design . User interface design requires a good understanding of user needs. It mainly focuses on the needs of the platform and its user expectations. There are several phases and processes in the user interface design, some of which are more demanded upon than others, depending on the project. [4]

  3. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    In the classical marketing model, marketing is deemed to be a funnel: at the beginning of the process (in the "awareness" stage) there are many branches competing for the attention of the customer, and this number is reduced through the different purchasing stages. Marketing is an action of "pushing" the brand through a few touchpoints (for ...

  4. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    User interface (UI) design is the process of making interfaces in software or computerized devices with a focus on looks or style. Designers aim to create designs users will find easy to use and pleasurable. UI design typically refers to graphical user interfaces but also includes others, such as voice-controlled ones. [37]

  5. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    The main difference between traditional and customer engagement marketing is marked by these shifts: From 'reach or awareness focused' marketing communications and their metrics (GRP or pageview) towards more targeted and customised interactions that prompt the consumer to engage with and act on the content from the outset.

  6. User-centered design - Wikipedia

    en.wikipedia.org/wiki/User-centered_design

    User-centered design (UCD) or user-driven development (UDD) is a framework of processes in which usability goals, user characteristics, environment, tasks and workflow of a product, service or brand are given extensive attention at each stage of the design process.

  7. Chief experience officer - Wikipedia

    en.wikipedia.org/wiki/Chief_Experience_Officer

    A chief experience officer (CXO) is an executive responsible for the overall experience of an organization's products and services.As user experience (UX) is quickly becoming a key differentiator in the modern business landscape, [1] the CXO is charged with bringing holistic experience design to the boardroom and making it an intrinsic part of the company's strategy and culture.

  8. User experience - Wikipedia

    en.wikipedia.org/wiki/User_experience

    According to Nielsen Norman Group, 'user experience' includes all the aspects of the interaction between the end-user with the company, its services, and its products. [ 1 ] The international standard on ergonomics of human-system interaction , ISO 9241 , defines user experience as a "user’s perceptions and responses that result from the use ...

  9. Oracle Advertising and Customer Experience (CX) - Wikipedia

    en.wikipedia.org/wiki/Oracle_Advertising_and...

    The Sales' user interface supports smart lists, infolets, and an advanced search. [30] Sales' tools support customer data management, sales cataloging, sales force automation, sales prediction, sales forecasting, analytics, and communication between sales teams and customers. [4] Other products include: Subscription management; Sales automation ...

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