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Healthcare CRM service automation focuses on the provisioning and delivery of services to patients. Through service automation, patients are supported across multiple channels for self-scheduling, communication, facilitate intake and registration, navigation, care coordination with remote monitoring, and other patient-driven service coordination.
The following is a list of notable software packages and applications licensed under an open-source license or in the public domain for use in the health care industry. Public health and biosurveillance
Comparison of mobile CRM systems; List of ERP software packages (Enterprise Resource Planning) Customer relationship management (CRM) References
Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By leveraging data-driven insights, CRM helps businesses optimize communication, enhance customer satisfaction, and drive sustainable growth.
Open Systems Accounting Software – OSAS, TRAVERSE; Oracle – Oracle Fusion Cloud, Oracle ERP Cloud, Oracle NetSuite, Oracle E-Business Suite, JD Edwards EnterpriseOne, JD Edwards World, PeopleSoft, Oracle Retail [6] Panaya – Panaya CloudQuality Suite; Planet Soho – SohoOS; Plex Systems – Plex Online; Pronto Software – Pronto Software
SAP CRM (Customer Relationship Management) (legacy product) SAP ERP (Enterprise resource planning) (legacy product, see S/4HANA) SAP PLM (Product Lifecycle Management) (legacy product) SAP SCM (Supply Chain Management) (legacy product) SAP SRM (Supplier Relationship Management) (legacy product)
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