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  2. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.

  3. Dashboard (computing) - Wikipedia

    en.wikipedia.org/wiki/Dashboard_(computing)

    Dashboards aid with budgeting, management control, and wage control. Dashboards are used to present data in a quick and easy to read way. The ability to present data in a quick way with a visual allows for more data to be processed and understood. Dashboards are used for performance reports, sales analysis on sectors, and inventory rotation.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...

  5. Salesforce CEO Marc Benioff: This is the most exciting ... - AOL

    www.aol.com/finance/salesforce-ceo-marc-benioff...

    The artificial intelligence revolution is here, and it's about to accelerate in a big way, Salesforce co-founder, chairman, and CEO Marc Benioff told Yahoo Finance Live."This is the most exciting ...

  6. OLAP cube - Wikipedia

    en.wikipedia.org/wiki/OLAP_cube

    An example of an OLAP cube. An OLAP cube is a multi-dimensional array of data. [1] Online analytical processing (OLAP) [2] is a computer-based technique of analyzing data to look for insights.

  7. SWOT analysis - Wikipedia

    en.wikipedia.org/wiki/SWOT_analysis

    In strategic planning and strategic management, SWOT analysis (also known as the SWOT matrix, TOWS, WOTS, WOTS-UP, and situational analysis) [1] is a decision-making technique that identifies the strengths, weaknesses, opportunities, and threats of an organization or project.

  8. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    This online engagement has brought about both the empowerment of consumers and the opportunity for businesses to engage with their target customers online. A 2011 market analysis revealed that 80% of online customers, after reading negative online reviews, report making alternate purchasing decisions, while 87% of consumers said a favorable ...

  9. PepsiCo joins major US companies in tweaking DEI policies

    www.aol.com/news/pepsico-joins-major-us...

    PepsiCo has joined the growing list of major U.S. companies that are making changes to their diversity, equity and inclusion programs as President Donald Trump pushes to dismantle the practice ...