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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
U.S. cable giant Comcast said private information on 237,703 customers — including Social Security numbers — was accessed by an “unauthorized third party” earlier this year. Comcast ...
On August 1, 2008, the FCC formally voted 3-to-2 to uphold a complaint against Comcast, the largest cable company in the US, ruling that it had illegally inhibited users of its high-speed Internet service from using file-sharing software. The FCC imposed no fine, but required Comcast to end such blocking in 2008.
By Abby Ellin In June 2010, Marc Himmelstein called Comcast (CMCSA) of the District LLC to cancel his cable and high-speed Internet services in his Northwest Washington, D.C., home, Courthouse ...
Comcast CEO Brian Roberts doesn't want his cable TV networks like CNBC, MSNBC, and USA anymore. It's essentially a garage sale, Peter Kafka writes.
The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [240] Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001.
Comcast Corp. v. FCC, 600 F.3d 642 (D.C. Cir., 2010), is a case at the United States Court of Appeals for the District of Columbia holding that the Federal Communications Commission (FCC) does not have ancillary jurisdiction over the content delivery choices of Internet service providers, under the language of the Communications Act of 1934. [1]
Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers