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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
Comcast Cable, which goes by the ... a significant number of cable networks were added to this list. ... have registered complaints, and that cable is the only ...
Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. ... the list includes (in order of number of gripes): new-car dealers. television providers (cable ...
On August 1, 2008, the FCC formally voted 3-to-2 to uphold a complaint against Comcast, the largest cable company in the US, ruling that it had illegally inhibited users of its high-speed Internet service from using file-sharing software. The FCC imposed no fine, but required Comcast to end such blocking in 2008.
Comcast said Thursday that it has started exploring spinning off its cable networks into a separate company.The development comes as the media industry undergoes massive disruption, with more ...
Comcast's broadband struggles come as the company also reported a decline of 365,000 TV consumers as more consumers cut the cable cord in favor of less expensive streaming services.
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