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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

  3. Troubleshooting DataMask by AOL

    help.aol.com/articles/troubleshooting-datamask...

    4. At the top of your browser window, click To help protect your security, your web browser blocked this site from downloading files to your computer. The download window prompt will open again. 5. Click Save and save the file to your desktop or similar location. IMPORTANT: Once you click Save, the file will download in the background. Please ...

  4. Enable or disable your browser's Password Manager and search ...

    help.aol.com/articles/how-do-i-enable-disable...

    To disable the Password Manager, follow the same steps as above but de-select the box next to 'Offer to save passwords I enter on the web'. Search your saved passwords 1. Log in to AOL Desktop Gold. 2. Click the Settings icon. 3. Click the Browser option on the left-side of the window. 4. Click the Passwords tab. 5.

  5. Use Autofill to save your username, password, and other info

    help.aol.com/articles/use-autofill-to-save-your...

    Use Autofill to automatically fill in forms, usernames, and passwords on AOL. If you're using a mobile browser, contact your mobile device manufacturer for help with its Autofill settings. Autofill your info in to forms • Chrome • Safari • Edge • Firefox. Autofill your username and passwordChrome • Safari • Edge • Firefox

  6. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

  7. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version.

  8. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    Update your browser autofill settings - If your browser remembers passwords, you may need to update your autofill settings after changing your password. Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser. Someone changed your ...