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If the problem persists we recommend using an email app like the AOL Mail app for iOS and Android or the native mail app on your smartphone or tablet device. Popular Products Account
Get your email while the problem corrects itself on a computer. Download the AOL app for iOS and Android devices and access your email on a smartphone now. Popular Products
521 Server does not accept mail [5] 523 Encryption Needed [6] 530 5.7.0 Authentication required [3] 534 5.7.9 Authentication mechanism is too weak [3] 535 5.7.8 Authentication credentials invalid [3] 538 5.7.11 Encryption required for requested authentication mechanism [3]
Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL Mail again.
If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
In Mail on Mac, click Mail and then choose Settings from the menu. Select your AOL Mail account from the account list. Select the Server Settings tab. Delete and re-enter your AOL account password from the Password fields under the Incoming Mail Server and Outgoing Mail Server sections. Click Save.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.