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According to a 2003 survey by the Workplace Bullying Institute, the most common bullying tactics included false attribution of "errors" to an employee, glaring or other hostile body language, dismissive comments, the "silent treatment", and/or making up arbitrary "rules" to ensure that a victim breaks them.
Body language is a type of nonverbal communication in which physical behaviors, as opposed to words, are used to express or convey information. Such behavior includes facial expressions, body posture, gestures, eye movement, touch and the use of space. Although body language is an important part of communication, most of it happens without ...
Unconscious (or intuitive) communication is the subtle, unintentional, unconscious cues that provide information to another individual. It can be verbal (speech patterns, physical activity while speaking, or the tone of voice of an individual) [1] [2] or it can be non-verbal (facial expressions and body language [2]).
Daniel Scott, author of Verbal Self Defense for The Workplace, more recently combined self-defense concepts with the language patterns of neuro linguistic programming in order to develop a new form of verbal self-defense. His new six-step model for verbal self-defense includes all the main components necessary for people to defend themselves ...
Some studies have found that females tend to be more responsive to non-verbal cues in comparison to verbal cues. [5] Knowing a person's sex can also give insight into a person's non-verbal leakage, as males and females tend to display particular non-verbal leakage when telling the truth, which can also help to indicate when someone is telling a lie, as such behaviors would be suppressed. [6]
Work etiquette is a code that governs the expectations of social behavior in a workplace.This code is put in place to "respect and protect time, people, and processes." [1] There is no universal agreement about a standard work etiquette, which may vary from one environment to another.
Jullebee Cabilis Ranara was a 34-year old woman and an Overseas Filipino Worker (OFW) who was serving as a domestic worker for her last employer in Kuwait. [5] Ranara got employed through the facilitation of Philippine-based employment agency Catalist International Manpower Services Company and its overseas counterpart in Kuwait, Platinum International Office for Recruitment of Domestic Manpower.
Individuals in the workplace are subjected to prolonged exposure to each other. This prolonged exposure means the victims of the aggressors' actions likely have more time to retaliate, thus increasing the danger aspect of the ratio. Also, workplaces are often communal in nature. That is, people often work in groups and are surrounded by others.