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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    A customer profile is a detailed description of any particular classification of customer which is created to represent the typical users of a product or service. Customer profiling is a method to understand your customers in terms of demographics, behaviour and lifestyle.

  3. Outline of business management - Wikipedia

    en.wikipedia.org/wiki/Outline_of_business_management

    Business managementmanagement of a business – includes all aspects of overseeing and supervising business operations. Management is the act of allocating resources to accomplish desired goals and objectives efficiently and effectively; it comprises planning, organizing, staffing, leading or directing, and controlling an organization (a ...

  4. List of business terms - Wikipedia

    en.wikipedia.org/wiki/List_of_business_terms

    Customer-centric The customer is the main focus Cutting edge practices Up to date or new methods Dashboard: Collection of key indicators Data Moat Large amounts of data acquired by an organization that can be harvested for sustainable, differentiating competitive advantage. [2] Deliverable(s) Finished product or outcome Downsize

  5. Indian Certificate of Secondary Education - Wikipedia

    en.wikipedia.org/wiki/Indian_Certificate_of...

    The Indian Certificate of Secondary Education (ICSE) is a certificate awarded upon satisfactory result in an examination conducted by the Council for the Indian School Certificate Examinations, a private board designed to provide an examination in a course of general education, in accordance with the recommendations of the New Education Policy 2020 (), through the medium of English.

  6. Target market - Wikipedia

    en.wikipedia.org/wiki/Target_market

    A target market, also known as serviceable obtainable market (SOM), is a group of customers within a business's serviceable available market at which a business aims its marketing efforts and resources. A target market is a subset of the total market for a product or service.

  7. Customer - Wikipedia

    en.wikipedia.org/wiki/Customer

    A customer may or may not also be a consumer, but the two notions are distinct. [8] [1] A customer purchases goods; a consumer uses them. [9] [10] An ultimate customer may be a consumer as well, but just as equally may have purchased items for someone else to consume. An intermediate customer is not a consumer at all.

  8. Corporate group - Wikipedia

    en.wikipedia.org/wiki/Corporate_group

    A corporate group is composed of companies. The general rule is that a company is a separate legal entity from its shareholders, that is the shareholder's liability for the subsidiary's debts is limited to the value of the shares, [4] and the shareholders cannot be required to perform the company's obligations.

  9. Customer knowledge - Wikipedia

    en.wikipedia.org/wiki/Customer_knowledge

    Collecting this knowledge is the responsibility of campaign management. It should be refined according to the customer's requirements. It is then disseminated to the other customer relationship management (CRM) processes, mainly: contract management, offer management, and service management. CRM manages knowledge, transparency and dissemination ...