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User Reviews and Recommendations of Best Restaurants, Shopping, Nightlife, Food, Entertainment, Things to Do, Services and More at Yelp.
To make Yelp a useful and safe platform for everyone, our policies prohibit conflicts of interest, hearsay, irrelevancy, or hateful content. Help us keep our community safe by knowing when and how to report a review.
Responding to reviews is a great way to join the conversation with your customers online. It helps reflect your customer service practices, builds buying confidence in consumers, and improves the customer experience. To respond to your Yelp reviews, log in to your Yelp for Business account or download the Yelp for Business mobile app.
Yelp strictly prohibits incentivizing or offering payment for reviews, as this behavior misleads consumers, artificially inflates ratings and is unfair to businesses who rightfully earn their great reputations on Yelp.
Instead of asking for Yelp reviews, inspire customers to review your business organically by using these five strategies.
The Elite community is the heart and soul of Yelp, and Yelp Elites typically write our best, most-read reviews, motivating consumers to book appointments, step into businesses and keep their money in the local economy.
Yelp is a fun and easy way to find, recommend and talk about what's great - and not so great - in San Francisco and beyond. Members share their favorite recommendations - everything from the latest restaurants and shops, to the best hair salons….
Use Yelp to find great local businesses near you, from restaurants to nightlife to home services and more.
Review your takeout or drive-up experience. Many business owners may not have the capacity to offer sit-down or in-person experiences. Even though ordering takeout or curbside pick-up may be a different experience from in-person, it is still an experience and a great way to support local spots.
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