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Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit.
TeamViewer is a remote access and remote control computer software, allowing maintenance of computers and other devices. [8] [9] It was first released in 2005, [10] and its functionality has expanded step by step. [11] TeamViewer is proprietary software that requires registration and is free of charge for non-commercial use. [12]
Most commonly expected features for a product in this arena are present. Examples include reboot and reconnect, drag and drop file transfer, screen recording, safe mode support, multiple monitor, command line access, wake-on-LAN, VoIP, chat, and a custom toolbox for quick deployment of support tools.
TeamViewer SE is an international technology company headquartered in Göppingen, Germany. [1] [2] The company became known for the TeamViewer remote access and support software of the same name. [3] Within the TeamViewer software, customers can connect, monitor, and control computers, machines, and other devices.
Remote Desktop Connection (RDC, also called Remote Desktop or just RD) [1] is the client application for RDS. The program has the filename mstsc.exe and in Windows 2000 and prior, it was known as Microsoft Terminal Services Client (MSTSC or tsclient).
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A physical Wake-on-LAN connector (white object in foreground) featured on the IBM PCI Token-Ring Adapter 2. Wake-on-LAN (WoL or WOL) is an Ethernet or Token Ring computer networking standard that allows a computer to be turned on or awakened from sleep mode by a network message.
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.