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Through the implementation of established and routine quality assurance programs, two primary functions are fulfilled: the determination of quality, and the control of quality. By monitoring the accuracy and precision of results, the quality assurance program should increase confidence in the reliability of the reported analytical results ...
WHO has developed several tools and offers training courses for quality assurance in public health laboratories. [27] The Capability Maturity Model Integration model is widely used to implement Process and Product Quality Assurance (PPQA) in an organization. The CMMI maturity levels can be divided into 5 steps, which a company can achieve by ...
QA/QC is the combination of quality assurance, the process or set of processes used to measure and assure the quality of a product, and quality control, the process of ensuring products and services meet consumer expectations.
The first edition of Juran's Quality Control Handbook was published in 1951. He also developed the "Juran's trilogy", an approach to cross-functional management that is composed of three managerial processes: quality planning, quality control, and quality improvement. These functions all play a vital role when evaluating quality.
Quality management ensures that an organization, product, or service consistently functions as intended. It has four main components: quality planning, quality assurance, quality control, and quality improvement. [1] Customers recognize that quality is an important attribute when choosing and purchasing products and services.
Quality inspector in a Volkseigener Betrieb sewing machine parts factory in Dresden, East Germany, 1977. Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1]
An example of a Levey–Jennings chart with upper and lower limits of one and two times the standard deviation. A Levey–Jennings chart is a graph that quality control data is plotted on to give a visual indication whether a laboratory test is working well. The distance from the mean is measured in standard deviations.
While a few articles appeared in this journal, most of the content consisted of organizational news stories, making it more of a news magazine than an academic journal. In 1991, the journal obtained its current title, when the association changed its name to National Association for Healthcare Quality.