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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]
Callers then identify the city and state for the desired information, and can then search either by name or by business type. Free directory assistance is also available from an application for the iPhone and Android mobile phones, [2] and from their website. The service, provided entirely by computer and with no human operators, uses a voice ...
Toll-free directory assistance was provided by telecommunication providers, namely AT&T and Verizon, as mandated by the Federal Communications Commission. Companies requested to have their toll-free number listed, and paid the providers each time their phone number was released to a toll-free directory-assistance caller.
My carrier, Verizon, charges almost $1.50 for each call. But thanks to Google and Microsoft, there is no need to pay these usurious charges; the big two provide a better 411 for free-free-free
Toll-free numbers are also sometimes confused with 900-numbers, for which the telephone company bills the callers at rates far in excess of long-distance service rates for services such as recorded information or live chat. These toll-free numbers can normally be called from any telephone in Canada or the U.S., though the owner (and sometimes ...
Pages in category "Directory assistance services" The following 7 pages are in this category, out of 7 total. ... 1-800-FREE-411; 118 118 (UK) 411 (telephone number)
toll-free means that the one paying is the recipient, even if at a discounted/all-you-can-eat rate. When "The Phone Company" was paid more per call, toll-free directory assistance was to their benefit. Today/2021, you can pay for your "free" info with your time (listening to an ad). 800-free-411 is an example. You can also search via Google.
There is no reason to delete a mention of free directory assistance numbers as long as the content is informational and mentions competing numbers. That they exist as an alternative to fee-based 411 is a fact. It's only logical that a listing of free numbers belongs immediately after information about 411 fees.
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