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A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Each time you sign in with your password, you'll be prompted to approve access to your account using your key. This prevents anyone who doesn't have your security key device from gaining access to your account.
If the wrong PIN is entered more than three times, the SIM card will become locked. It can be unlocked by entering the PUK code provided by the mobile service provider, [ 1 ] which may be available on the SIM card's packaging, the contract, or provided by customer service after identity verification.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
On recent phone models running Android software, the phone will display a message saying "SIM network unlock PIN" or "Enter Network Lock Control Key" if network locked. Windows phones will display the message, "This SIM card can only be used on specific networks. Contact your customer service center for the unlock code".
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