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  2. Service Excellence – Health Care - Wikipedia

    en.wikipedia.org/wiki/Service_Excellence...

    However, the best healthcare systems combine professional (clinical) service excellence with outstanding personal service. Although health care in the United States is touted as the “world’s largest service industry,” the quality of the service is infrequently discussed in medical literature. [2] Thus, many questions regarding service ...

  3. Oregon State Hospital plan for preventing patient escape ...

    www.aol.com/oregon-state-hospital-plan...

    The Centers for Medicare and Medicaid Services (CMS) has approved Oregon State Hospital's plan for improving the secure transport of patients after the August 2023 escape of a patient in full ...

  4. Health care quality - Wikipedia

    en.wikipedia.org/wiki/Health_care_quality

    The QSO Unit is also assessing how well newly established integrated care system can promote quality of services across health and social care. [44] In Scotland the Scottish Quality and Safety Fellowship (SQSF), a quality improvement programme was established by the NHS Scotland. The 10-month long programme focuses on leadership skills and the ...

  5. Case management (US healthcare system) - Wikipedia

    en.wikipedia.org/wiki/Case_management_(US...

    Through this coordination, hospital case managers' goals are to ensure both optimal patient and hospital outcomes including quality of care, efficient resource utilization, and reimbursement for services. Hospital Case Management is a collaborative practice, consisting primarily of Nurse and Social Work professionals working in collaboration ...

  6. Clinical governance - Wikipedia

    en.wikipedia.org/wiki/Clinical_governance

    Clinical governance is a systematic approach to maintaining and improving the quality of patient care within the National Health Service (NHS) and private sector health care. Clinical governance became important in health care after the Bristol heart scandal in 1995, during which an anaesthetist, Dr Stephen Bolsin , exposed the high mortality ...

  7. Magnet Recognition Program - Wikipedia

    en.wikipedia.org/wiki/Magnet_Recognition_Program

    In December 1990, the American Nurses Association Board of Directors approved the creation of the Magnet Hospital Recognition Program for Excellence in Nursing Services. . The program was based on an earlier study by the American Academy of Nursing which identified 14 characteristics of healthcare organizations that excelled in recruitment and retention of registered nu

  8. Regions Hospital - Wikipedia

    en.wikipedia.org/wiki/Regions_Hospital

    The hospital is an ACS verified Level I Trauma Center for both children and adults, and was Minnesota's first pediatric level one trauma center. [1] Regions Hospital is a leading full-service private nonprofit hospital, with special programs in heart, cancer, behavioral health, burn, orthopedics, emergency and trauma care. [2]

  9. Accountable care organization - Wikipedia

    en.wikipedia.org/wiki/Accountable_care_organization

    By increasing care coordination, ACOs were proposed to reduce unnecessary medical care and improve health outcomes, reducing utilization of acute care services. [16] According to CMS estimates, ACO implementation as described in the Affordable Care Act was estimated to lead to an estimated median savings of $470 million from 2012 to 2015.