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Robert Isom is. Of course, your communications have a near 100% chance of going to a staff person anyway. Probably with contacting the owner of the site about the outdated information. I doubt that emails to an exec's address go to a staffer. It's possible that an admin is siftiing through them, but that's not the same as a front line customer ...
2. 3. 4. American Airlines | AAdvantage - How to get customer service to address issues at AA - On 10/20/22 I presented to check in at BNA airport and was told by the agent I could not check in because I needed 2 travel documents. These documents were not listed on SHERPA or IATA so I was not aware of them.
Join Date: Apr 2008. Location: Austin, TX. Programs: AA GLD .25MM, CO, UA, US, DL, HH, SPG (all cardboard) Posts: 1,951. This would be a useful topic for the wiki - Locations of self-service kiosks at DFW (and any other places they are).
Location: CHS. Programs: AA Exp, Hyatt Globalist, DL Silv, Hilton Dim, Marriot Gld, Amex Plat. Posts: 132. American Airlines - Updated Customer Relations Policy. Hi y'all. Just got some not so great news from Customer Relations. I don't know if this has been a policy for a long time, but I have had many overnight misconnects in the past few ...
Well, two of the active promos show up in my account as: "AADV BONUS MILES PROMO - FIRST & BUSINESS" and "NAS16 BNS OFFER BET NA & EUR/UK." If yours (and your wife's) accounts say "CUSTOMER SERVICE BONUS," that's pretty much always compensation due to something going wrong. And 20k miles would have to be for something pretty serious these days ...
The last time I emailed AA customer service, I received an auto response in about 30 minutes, and a real response 16 hours later. Three weeks sounds unusually long, unless AA gives priority to responses based on elite level and EXPs issues get addressed right away. Aug 22, 2011 | 6:09 pm. # 4.
Call us Within the U.S. or Canada 800-882-8880 Daily, 24 hours Outside the U.S. or Canada. Worldwide reservations phone numbers. Other Contact Information Mail/Overnight mail AAdvantage Customer Service MD 1394 P.O Box 619616 DFW Airport TX 75261-9616 United States.
American Airlines | AAdvantage - Aadvantage customer service located in Mexico - I have what I feel is a simple issue to be addressed. Have called AA customer service 4 times and each time reached a rep in Mexico. They are very poorly informed. Each time when I called, the response was just to read a script about how
The best way is for you to call AAdvantage customer service 1-800-882-8880 (I hope that was right) and ask them for the PLT number exactly the way you have described in your post. FewMiles.. I attained Platinum on January 14 (via the challenge). The new status went "live" on the web site about 48 hours later.
Good question. American Airlines has 2 departments: one called Customer Relations and one called AAdvantage Customer Service. AAdvantage Customer Service is for assisting AAdvantage members with account issues (address changes, mileage posting issues, etc…) American Airlines Customer Relations is for addressing customers past travel ...