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A tech startup that repairs McDonald's infamous ice cream machines has filed a $900 million lawsuit against the fast-food giant. A tech startup that repairs McDonald's infamous ice cream machines ...
Fast-food customers have long voiced frustration with McDonald’s ice cream machines. ... and Kytch later accused McDonald’s in a lawsuit of purposefully driving it out of the market and ...
McDonald’s and Taylor didn’t immediately respond to CNN’s request for comment. Broken ice cream machines have been such a blemish on McDonald’s reputation that even competitors mock them ...
The McDonald's fast food chain has used multiple ice cream machines at its various locations, but the chain has primarily operated those made by the Taylor Company. In 1956, Ray Kroc , who would soon become the founding owner-operator of the McDonald's franchise business, made a handshake agreement with the Taylor Company to supply milkshake ...
The lawsuit filed by Kytch accuses McDonald's of spreading false advertising and working with soft serve ice cream machine manufacturer Taylor Company to create a similar product.
McDonald's is a well-known product liability lawsuit that became a flash point in the debate in the U.S. over tort reform after a jury awarded $2.9 million to Stella Liebeck, a 79-year-old woman from Albuquerque, New Mexico, who sued McDonald's after she suffered third-degree burns from hot coffee that was spilled on her at one of the company's ...
The broken ice cream machines later made headlines in 2022, when Kytch, the software company behind the device designed to fix McDonald's ice cream machines, sued the fast-food chain for $900 ...
When McDonald's refused, Liebeck's attorney filed suit in the U.S. District Court for the District of New Mexico, accusing McDonald's of gross negligence. Liebeck's attorneys argued that, at 180–190 °F (82–88 °C), McDonald's coffee was defective, and more likely to cause serious injury than coffee served at any other establishment.