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In January 2008, PC Magazine reviewed MagicJack [6] and rated it as "Very Good," awarding it their Editors' Choice accolade. However, after receiving numerous complaints about the device's customer support, PC Magazine reassessed MagicJack in February 2009 [7] and downgraded its rating to "Good," criticizing the company's technical support as "severely lacking."
Comcast has reported that requests for the release of a number by Magic jack go unheeded, and customers who desire to keep a number when closing out a Magicjack account are forced to accept a new number. Furthermore, uninstalling Magic Jack from your computer is extremely difficult if not impossible.
Although its voice quality has been criticized, Ted Kritsonis of The Globe and Mail said the "MagicJack was still better than most cell phones I've tried." [ 19 ] In 2009, Florida Attorney General Bill McCollum investigated a claim that Borislow falsely marketed the magicJack as having a free 30-day trial of the product.
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CableCARD support is most common on higher end televisions that include a special slot for the CableCARD and a built-in cable tuner. The card acts like a unique "key" to unlock the channels and services to which the cable customer has subscribed, and the television's remote-control will also control the cable channels.