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Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. [1] The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s.
Crisis Management and Strategy Officers in Crisis Management and Strategy (CMS) analyze information with an eye towards anticipating future hot spots around the world. By preparing for crises before they arise, CMS helps embassies and consulates abroad adjust their security protocols for any natural disaster or potential source of conflict.
The International Journal of Information Systems for Crisis Response and Management (IJISCRAM) is a journal which started in January 2009. Co-Editors-in-Chief are Murray Jennex (San Diego State University) and Bartel Van de Walle (Tilburg University, the Netherlands).
Critical incident stress management (CISM) was a controversial process of psychological first aid which focused solely on an immediate and identifiable problem. It included pre-incident preparedness and acute crisis management through post-crisis follow-up.
"The concept of “crisis” has been defined in a dozen ways, but from a management perspective, a crisis must be seen as a turning point in an organization’s history. Crises are events that can cause death or injury; significant damage to the environment; massive interruptions to operations; significant financial reversals; or long-term or ...
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Initial crisis responsibility is how much the organization's stakeholders attribute the crisis to the organization; how responsible the key publics hold the organization itself for the crisis. In assessing the level of reputational threat facing an organization, crisis managers must first determine the type of crisis facing the organization.
Eric B. Dezenhall (born September 9, 1962; pronounced DEHZ-in-hall) is an American crisis management consultant, author, and founder of Washington D.C.-based public relations firm Dezenhall Resources. His aggressive tactics on behalf of his clients have made him both a target of criticism and a quoted pundit on crisis communications. [2] [3]