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iD Community. Get help & support 24/7, browse articles and talk to other iD customers. Visit iD Mobile Community. Chat. Talk to our Chat Bot for answers to simple questions, or to one of our advisers for anything else. Chat to us. App & Account. Manage your account quickly and easily online or via the iD app. Find out more. Automated service.
Our Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays. You can access Live Chat here: www.idmobile.co.uk/live-chat.
Alternatively, our Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays. You can access Live Chat here: www.idmobile.co.uk/live-chat. Create a new topic and ask a question to the iD Community.
Unfortunately, iD Mobile don’t have a telephone support option. The primary support channel is their online Live Chat service, @AndrewSquires. The iD chatbot works 24/7 - the human advisers work until 8pm on weekdays.
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If you've any difficulties or wish to speak to a member of the iD team, you can chat with one of our Live Chat agents, by clicking on the 'Chat to us.' button on the bottom right-hand corner of the screen.
The iD Mobile Live Chat Is Open During These Hours: 9am – 8pm Monday to Friday, 9am – 6pm Saturday and Sunday. Outside of working hours, you can only chat with the chatbot. The team of experienced customer service at the iD Mobile Live Chat is on hand to answer any of your queries or questions.