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Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat.
During your call, you may be asked to share your screen for a faster, more efficient experience. If you agree, the phone representative you're speaking with will give you a Service Code to enter below. If you need assistance from a Citi representative, contact us via chat or phone
Access your Citi account online for a variety of banking services including credit cards, loans, and bill payments.
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Send a Message. Please use this form only for general comments and questions. If you have specific questions about your account, for your protection, please sign on first and then create your message.
Dial the number that relates to your Citibank question or concern from the middle of the page, under “Phone.” For example, if you’re calling about a lost credit card, you’ll need to dial 1-800-950-5114, while the number for online banking is 1-800-374-9700.
Citibank® cuts down your paperwork with online bill payment. Pay bills online to anyone, anywhere at no additional cost. Send one-time payments and receive regular bill payment alerts.