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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. How to identify a scam call before you're taken advantage of

    www.aol.com/2019-09-19-how-to-identify-a-scam...

    809 scam. If you receive a call from a number with an 809 area code, it might appear to be coming from the United States, but it’s not. ... Tech-support scam. Warning: Your computer has been ...

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

  5. Is that a scam? How to recognize and report fraudulent behavior

    www.aol.com/scam-recognize-report-fraudulent...

    Tech support scams: callers pretending to be tech assistants claiming that you have issues with your computer and must download a solution. Utility scams: calls claiming that bills are overdue ...

  6. What You Need to Know About Spam Calls and 7 Ways to ... - AOL

    www.aol.com/know-spam-calls-7-ways-155540966.html

    With a whole host of Scam Shield safeguards, EVERY T-Mobile customer — T-Mobile, Sprint, Metro by T-Mobile and even T-Mobile LineLink home phone customers — will get free scam ID and blocking. 2.

  7. Telemarketing fraud - Wikipedia

    en.wikipedia.org/wiki/Telemarketing_fraud

    Scam Likely [26] is a term used for scam call identification, the term was originally coined by T-Mobile for the scam ID technology created by First Orion. [27] First Orion's scam blocking technology uses a combination of known bad actors, AI powered blocking including neighborhood spoofing and unusual calling pattern.

  8. Voice phishing - Wikipedia

    en.wikipedia.org/wiki/Voice_phishing

    Tech support scam: The scammer poses as a tech support and claims that there is an urgent virus, or a severe technical issue on the victim's computer. The scammer may then use the sense of urgency to obtain remote control of the victim's computer by having the victim download a special software to diagnose the supposed problem. [20]

  9. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.