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  2. IRC services - Wikipedia

    en.wikipedia.org/wiki/IRC_services

    IRC services is a set of features implemented on many Internet Relay Chat networks. Services are automated bots with special status which are generally used to provide users with access with certain privileges and protection. They usually implement some sort of login system so that only people on the access control list can obtain these services.

  3. MHR (company) - Wikipedia

    en.wikipedia.org/wiki/MHR_(company)

    MHR is a provider of software and outsourcing services for HR, workforce management, payroll and finance. The company operates from its headquarters in Ruddington , Nottinghamshire , UK , and at one time reported that it supported the management, development and payment of just over 10% of the UK workforce.

  4. Persistent Chat - Wikipedia

    en.wikipedia.org/wiki/Persistent_Chat

    According to Microsoft, persistent chat rooms should be considered for the following use cases: “Coordinate events, create ask-the-expert and Q&A forums, Brainstorm, create a bulletin-board environment for evolving topics, collect feedback from colleagues and test new features, and share information among employees across different working hours and locations.” [9] Before the introduction ...

  5. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...

  6. Online chat - Wikipedia

    en.wikipedia.org/wiki/Online_chat

    Online chat may address point-to-point communications as well as multicast communications from one sender to many receivers and voice and video chat, or may be a feature of a web conferencing service. Online chat in a narrower sense is any kind of communication over the Internet that offers a real-time transmission of text messages from sender ...

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

  8. Chat room - Wikipedia

    en.wikipedia.org/wiki/Chat_room

    The term chat room, or chatroom (and sometimes group chat; abbreviated as GC), is primarily used to describe any form of synchronous conferencing, occasionally even asynchronous conferencing. The term can thus mean any technology, ranging from real-time online chat and online interaction with strangers (e.g., online forums ) to fully immersive ...

  9. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]