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While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service/Microsoft server ...
Remote Assistance: Allows a user to temporarily take over a remote computer over a network or the internet to offer help with and resolve issues Windows XP: Mobility Center: Allows a user to adjust settings related to mobile computing Windows Vista: Speech Recognition: Allows a user to input voice commands Windows Vista: IExpress
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Although RDS is shipped with most editions of all versions of Windows NT since Windows 2000, [4] its functionality differs in each version. Windows XP Home Edition does not accept any RDC connections at all, reserving RDS for Fast User Switching and Remote Assistance only. Other client versions of Windows only allow a maximum of one remote user ...
[4] [6] Moreover, a remote session can also span multiple monitors at the client system, independent of the multi-monitor settings at the server. RDC can also be used to connect to Windows Media Center (WMC) remote sessions; however, since WMC does not stream video using RDP, only the applications can be viewed this way, not any media.
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