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Tech problems take many forms, from viruses to slow computers. Assist by AOL provides tech support for all your tech headaches, big or small.
While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service/Microsoft server ...
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
Remote Desktop Connection (RDC, also called Remote Desktop or just RD) [1] is the client application for RDS. The program has the filename mstsc.exe and in Windows 2000 and prior, it was known as Microsoft Terminal Services Client (MSTSC or tsclient). [2] [3] It allows a user to remotely log into a networked computer running the Remote Desktop ...
The first two are individual utilities that allow a user to operate an interactive session on a remote computer over the network. In case of Remote Assistance, the remote user needs to receive an invitation and the control is cooperative. In case of RDC, however, the remote user opens a new session on the remote computer and has every power ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Remote Assistance: Allows a user to temporarily take over a remote computer over a network or the internet to offer help with and resolve issues Windows XP: Mobility Center: Allows a user to adjust settings related to mobile computing Windows Vista: Speech Recognition: Allows a user to input voice commands Windows Vista: IExpress
Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to.