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3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

4. Consumer relationship system - Wikipedia

   en.wikipedia.org/wiki/Consumer_relationship_system

   Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...

5. SugarCRM - Wikipedia

   en.wikipedia.org/wiki/SugarCRM

   SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar , a customer relationship management (CRM) system. SugarCRM's functionality includes sales-force automation , marketing campaigns , customer support , collaboration , Mobile CRM, Social CRM and reporting.

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