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“This simple, two-word empathy statement can give so much validation that the struggle is real.” 23. “I don’t know how you feel, but I’m here to assist in any way that I can.”
Empathy: adept at modulating the emotional responses of others and helping them to express their emotions; Social skills: excellent communication skills; Personal Competence; Self-Awareness – Know one's internal states, preferences, resources and intuitions. The competencies in this category include:
The opposite of this is empathy. [3] Empathy allows for an acceptance of the other person and their feelings. This can be taken as both verbal and non-verbal messages as communication is not linear and both communicators are giving and receiving messages at all times. [1]
Motivational interviewing (MI) is a counseling approach developed in part by clinical psychologists William R. Miller and Stephen Rollnick.It is a directive, client-centered counseling style for eliciting behavior change by helping clients to explore and resolve ambivalence.
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Vicarious embarrassment, also known as empathetic embarrassment, is intrinsically linked to empathy. Empathy is the ability to understand the feelings of another and is considered a highly reinforcing emotion to promote selflessness, prosocial behavior, [14] and group emotion, whereas a lack of empathy is related to antisocial behavior.
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Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.