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Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments. The outage affected customers across the U.S. [27] [28] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [29]
The transition to Boost Infinite completed on August 31, 2023, and Republic Wireless shut down the same day. [2] However, many Republic Wireless customers have experienced loss of service, and often their phone number, for lengthy periods as Boost Infinite has been so far incapable of migrating them to their service.
Subscriber counts are sourced from each companies quarterly reports. Subscriber counts include what each companies quarterly report states, whether it be just postpaid and prepaid (as in the case of Boost Mobile and UScellular) or a combination of postpaid, prepaid and fixed-wireless access as in the case of AT&T, T-Mobile and Verizon).
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Boost Tel Pty Ltd, trading as Boost Mobile, is an Australian mobile virtual network operator (MVNO) which offers wireless services on the Telstra network. Founded in 2000, Telstra entered an agreement to acquire the company in December 2024.
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