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  2. Check sheet - Wikipedia

    en.wikipedia.org/wiki/Check_sheet

    Example checklist. While the check sheets discussed above are all for capturing and categorizing observations, the checklist is intended as a mistake-proofing aid when carrying out multi-step procedures, particularly during the checking and finishing of process outputs. This type of check sheet consists of the following:

  3. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.

  4. Block and tackle - Wikipedia

    en.wikipedia.org/wiki/Block_and_tackle

    A block and tackle [1] [2] or only tackle [3] is a system of two or more pulleys with a rope or cable threaded between them, usually used to lift heavy loads.. The pulleys are assembled to form blocks and then blocks are paired so that one is fixed and one moves with the load.

  5. Seven management and planning tools - Wikipedia

    en.wikipedia.org/wiki/Seven_Management_and...

    This tool is used to plan the appropriate sequence or schedule for a set of tasks and related subtasks. It is used when subtasks must occur in parallel. The diagram helps in determining the critical path (longest sequence of tasks). The purpose is to help people sequentially define, organize, and manage a complex set of activities.

  6. Checklist - Wikipedia

    en.wikipedia.org/wiki/Checklist

    In general, a checklist is a quality management tool, an aid to completing a complex task correctly and completely. It is an aid to recall, provides a reminder of the correct sequence, and uses the operator's knowledge and skill efficiently to ensure that no critical steps are omitted, even when the operator is under stress or has degraded attention due to fatigue or other distractions, It ...

  7. The Checklist Manifesto - Wikipedia

    en.wikipedia.org/wiki/The_Checklist_Manifesto

    The Checklist Manifesto: How to Get Things Right is a December 2009 non-fiction book by Atul Gawande. It was released on December 22, 2009, through Metropolitan Books and focuses on the use of checklists in relation to several elements of daily and professional life. [ 1 ]

  8. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  9. Hand tool - Wikipedia

    en.wikipedia.org/wiki/Hand_tool

    A hand tool is any tool that is powered by hand rather than a motor. [1] Categories of hand tools include wrenches , pliers , cutters , files , striking tools , struck or hammered tools , screwdrivers , vises , clamps , snips , hacksaws , drills , and knives .