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  2. Critical incident technique - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_technique

    These priorities then feed into procedures for selection and training, and also (continuing the pilot example) into cockpit instrument design. [ 6 ] [ 7 ] In healthcare , CIT is used in situations where direct examination of clinical staff and researchers can help them better understand their roles and help them solve practical problems.

  3. Crisis management - Wikipedia

    en.wikipedia.org/wiki/Crisis_management

    Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. [1] The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s.

  4. How to Deal With A Difficult Person: 30 Foolproof Ideas

    www.aol.com/deal-difficult-person-30-foolproof...

    Here are 30 (healthy) ways to deal with every difficult person in your life. RELATED: 7 Subtle Ways to Tell If You’re Dating a Narcissist. 1. Hide their alerts on your phone.

  5. Role conflict - Wikipedia

    en.wikipedia.org/wiki/Role_conflict

    For example, as a husband and a father in a social system a superintendent may think his wife and children expect him to spend most of his evenings with them. However, his school board and P.T.A. groups, he may feel, expect him (as their school superintendent) to spend most of his after-office hours on educational and civic activities.

  6. How to Deal With A Difficult Person: 30 Foolproof Ideas

    www.aol.com/news/30-foolproof-ways-deal...

    In reality, your life is full of all sorts of difficult personalities, from the toxic co-worker who keeps... Skip to main content. Sign in. Mail. 24/7 Help. For premium support please call: ...

  7. Anxiety/uncertainty management - Wikipedia

    en.wikipedia.org/wiki/Anxiety/Uncertainty_Management

    Communication theories commonly focus on 4 levels: individual, interpersonal, intergroup, and cultural. [10] [page needed]• The individual level is the motivation for human communication, influencing the ways humans create and interpret messages (for example the need for group inclusion and self-concept support).

  8. Wikipedia:Essay directory - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Essay_directory

    Note: User essays are similar to essays placed in the Wikipedia namespace; however, they are often authored/edited by only one person, and may represent a strictly personal viewpoint about Wikipedia or its processes. The author of a personal essay located in their user space generally has the right to revert any changes made to it by any other ...

  9. Challenging behaviour - Wikipedia

    en.wikipedia.org/wiki/Challenging_behaviour

    Challenging behaviour, also known as behaviours which challenge, is defined as "culturally abnormal behaviour(s) of such intensity, frequency or duration that the physical safety of the person or others is placed in serious jeopardy, or behaviour which is likely to seriously limit or deny access to the use of ordinary community facilities".