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  2. Business process - Wikipedia

    en.wikipedia.org/wiki/Business_process

    Business processes must include up-to-date and accurate reports to ensure effective action. [30] An example of this is the availability of purchase order status reports for supplier delivery follow-up as described in the section on effectiveness above. There are numerous examples of this in every possible business process.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information.

  4. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.

  5. Communications training - Wikipedia

    en.wikipedia.org/wiki/Communications_training

    Training for management must be done on a regular basis gives an advantage to any institution since they can provide ongoing feedback to personnel in order to ensure the good function of the different components of an association. Leadership instruction as well as communication skills education are some examples of management training.

  6. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    Training and skill management: To maintain product quality, quality management software can provide a fixed system through which employees and staff can be trained. This fixed system provides more clarity in the different tracking processes of the company and simplifies the tracking of different skill levels of employees.

  7. Business analyst - Wikipedia

    en.wikipedia.org/wiki/Business_analyst

    Organisational skills; Knowledge of business structure; Stakeholder analysis; Requirements engineering; Cost benefit analysis; Processes modelling; Understanding of networks, databases and other technology; These skills are a combination of hard skills and soft skills. A business analyst should have knowledge in IT and/or business, but the ...

  8. Analytics - Wikipedia

    en.wikipedia.org/wiki/Analytics

    Google Analytics is an example of a popular free analytics tool that marketers use for this purpose. [12] Those interactions provide web analytics information systems with the information necessary to track the referrer, search keywords, identify the IP address, [13] and track the activities of the visitor. With this information, a marketer can ...

  9. Marketing research - Wikipedia

    en.wikipedia.org/wiki/Marketing_research

    Marketing research is the systematic gathering, recording, and analysis of qualitative and quantitative data about issues relating to marketing products and services. The goal is to identify and assess how changing elements of the marketing mix impacts customer behavior.

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