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  2. Personal fiduciary services - Wikipedia

    en.wikipedia.org/wiki/Personal_fiduciary_services

    These services are provided by a person or firm – such as a bank, trust company or registered investment adviser (RIA) — serving as a trustee, executor, personal administrator or discretionary agent having direct responsibility for managing assets for or on behalf of individuals and families, as well as estates, trusts, private foundations ...

  3. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  4. Service guarantee - Wikipedia

    en.wikipedia.org/wiki/Service_guarantee

    A service guarantee is a marketing tool service firms have increasingly been using to reduce consumer risk perceptions, signal quality, differentiate a service offering, and to institutionalize and professionalize their internal management of customer complaint and service recovery. [1]

  5. How Do I Know If I Need a Purpose Trust? - AOL

    www.aol.com/finance/could-purpose-trust-protect...

    Establishing a trust as part of an estate plan is something you might consider for passing on wealth. While most trusts are created with one or more beneficiaries in mind, purposes trusts work ...

  6. Inside tips on winning the customer service complaint game - AOL

    www.aol.com/2010/02/19/inside-tips-on-winning...

    Anyone who's ever called a company's customer service line -- and that's just about all of us, I'd suspect -- has probably heard these words: "This call may be monitored for quality assurance."

  7. Customer Identification Program - Wikipedia

    en.wikipedia.org/wiki/Customer_Identification...

    In July 2016, FinCEN enacted new rules regarding beneficial ownership: [2] Financial institutions must collect from the legal entity customer the name, date of birth, address, and social security number or other government identification number (passport number or other similar information in the case of foreign persons) for individuals who own ...

  8. Bessemer Trust - Wikipedia

    en.wikipedia.org/wiki/Bessemer_Trust

    Bessemer Trust is a private, independent multi-family office that oversees more than $200 billion for over 3,000 families, foundations and endowments. [2] Founded in 1907, the firm has its headquarters in New York City , with 19 regional offices elsewhere in the world.

  9. Trust company - Wikipedia

    en.wikipedia.org/wiki/Trust_company

    A trust company can be named as an executor or personal representative in a last will and testament.The responsibilities of an executor in settling the estate of a deceased person include collecting debts, settling claims for debt and taxes, accounting for assets to the courts and distributing wealth to beneficiaries.