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The parent company of Expert Global Solutions, after its acquisition by Alorica in June 2016 [2]. Founded in 2012, Expert Global Solutions, Inc. (EGS, formerly NCO Group), based in Plano, Texas, [3] was a privately owned business process outsourcing company.
In 2010 Alorica acquired PRC, expanding its service offerings and establishing itself as the largest minority business enterprise (MBE) in the outsourced customer contact center industry in the U.S. [6] In August 2011 it was reported that PRC founder David Epstein has reentered the call center business with a company called C3. It is located in ...
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In January 2015, West announced the sale of its agent services businesses to Alorica. The sale closed in early March 2015. [10] In October 2017, West was purchased by Apollo Global Management, a New York-based private equity firm, for $5.2 billion. [1]
3. Click Update Contact Information. 4. Enter your updated info and click Save. Update info in all places - In addition to updating your contact info, you should always keep your recovery options up-to-date in case you ever get locked out of your account. You can also edit info about yourself such as your name, nickname and gender.
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