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  2. Passenger name record - Wikipedia

    en.wikipedia.org/wiki/Passenger_name_record

    0 Segment (flight) information, including number of seats booked, status code (for example HK1 - confirmed for one passenger) and fare class; 1 Related PNR record ids. 2 PNR owner identification (airline, CRS user name and role) 3 Other airline Other Service Information (OSI) or Special Service Request (SSR) items; 4 Host airline OSI or SSR items

  3. Record locator - Wikipedia

    en.wikipedia.org/wiki/Record_locator

    In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.

  4. Airline reservations system - Wikipedia

    en.wikipedia.org/wiki/Airline_reservations_system

    Before a flight departs, the so-called passenger name list (PNL) is handed over to the departure control system that is used to check-in passengers and baggage. Reservation data such as the number of booked passengers and special service requests is also transferred to flight operations systems, crew management and catering systems.

  5. United Airlines' new tool will let you know if your ...

    www.aol.com/united-airlines-tool-let-know...

    United Airlines announced improvements to the air travel experience for passengers with disabilities. The updates, set to roll out early next year, include a new tool on the airline’s website to ...

  6. Airline ticket - Wikipedia

    en.wikipedia.org/wiki/Airline_ticket

    A ticket cover from Austrian Airlines, circa 1960s Air China's ticket for Domestic Service (from Chengdu Shuangliu International Airport to Kunming Wujiaba International Airport) An airline ticket is a document or electronic record, issued by an airline or a travel agency , that confirms that an individual is entitled to a seat on a flight on ...

  7. United can't avoid customer service scandals — and it's ...

    www.aol.com/article/finance/2018/03/22/united...

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  8. Miscellaneous charges order - Wikipedia

    en.wikipedia.org/wiki/Miscellaneous_charges_order

    In common with older airline tickets, MCOs had a number of passenger coupons, (typically 1, 2 or 4), as well as valueless coupons for the agency's records and the airlines' interline clearing house. There were two main types of MCO, those with a specific value for each coupon, and those with the residual value moving to the next coupon.

  9. Flying Delta? If your flight has been canceled or delayed ...

    www.aol.com/flying-delta-flight-canceled-delayed...

    Flight delay under 120 minutes: If your trip is impacted by a delay less than 120 minutes, in most cases, the best option is to remain on your current flight and the option to change or rebook for ...