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1. Right-click on the PRIVATE WiFi icon in your system tray. 2. Select Deactivate. PRIVATE WiFi is deactivated. Note: Even though PRIVATE WiFi is deactivated, it is still running in the background of your computer. The PRIVATE WiFi icon in the system tray turns from green to red, which indicates that no privacy protection is currently taking place.
Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure everything was reset. Just wait about five minutes before turning it back on to make sure everything was reset.
1. Log in to your AOL account. 2. Visit the Private WiFi product page. 3. Click Download Now. 4. Once download is complete, click Open. 5. Click Run. 6. Click Next. 7. Check the Confirmation box and click Next to accept the license agreement and install Private WiFi.
Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem. Restart your computer and modem - Sometimes the old "turn it off and on again" approach actually does work! Just wait ...
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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.