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2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

3. Visual Basic for Applications - Wikipedia

   en.wikipedia.org/wiki/Visual_Basic_for_Applications

   As an example, VBA code written in Microsoft Access can establish references to the Excel, Word and Outlook libraries; this allows creating an application that – for instance – runs a query in Access, exports the results to Excel and analyzes them, and then formats the output as tables in a Word document or sends them as an Outlook email.

4. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

5. Zoho Office Suite - Wikipedia

   en.wikipedia.org/wiki/Zoho_Office_Suite

   Zoho Office Suite is an Indian web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management (CRM), [1] project management, [1] invoicing and other applications. It is developed by Zoho Corporation. [2] [3]

6. SugarCRM - Wikipedia

   en.wikipedia.org/wiki/SugarCRM

   SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Outfitters (for third-party extensions), and an online user forum called SugarClub.

7. SharePoint Dashboard - Wikipedia

   en.wikipedia.org/wiki/SharePoint_Dashboard

   Customer relationship management (CRM) systems enable organizations to record and organize their interactions with customers, vendors, sales leads, and other contacts. Key contact information such as email address, phone number, and company website as well as communication history and notes are examples of information that is typically stored ...