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A managed IT services provider is a third-party service provider that proactively monitors & manages a customer's server/network/system infrastructure, cybersecurity and end-user systems against a clearly defined Service Level Agreement (SLA). [7]
Windstream Holdings, Inc., also doing business as Windstream Communications is a provider of voice and data network communications (broadband, VoIP, MPLS), and managed services (virtual servers, managed firewall, data storage, cloud-based voice, etc.), to businesses in the United States. [4]
Total System Services, Inc. (commonly referred to as TSYS), is an American financial technology company headquartered in Columbus, Georgia. In 2019, TSYS was merged into Global Payments Inc . [ 3 ] [ 4 ] TSYS is the largest third-party payment processor for issuing banks in North America, with a 40% market share , and one of the largest in ...
On-demand logistics management software Canada [33] 2007 Ocean Tariff Bureau and Blue Pacific Services Tariff filing & contract publishing and surety bonds for ocean intermediaries US [8] 2007 Global Freight Exchange Electronic air cargo booking system UK [34] 2007 RouteView Technologies Delivery management software US [35] 2008
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A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
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MSP often refers to: . Managed service provider, a business model for providing information-technology services, outsourcing IT services; Minneapolis–Saint Paul, the twin cities of Minneapolis and St. Paul and the surrounding area — the most populated area in Minnesota, U.S.
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