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British Airways has been ranked among the worst airlines in a UK passenger satisfaction survey. The airline’s customer score for long-haul flights was the joint third lowest out of 17 carriers ...
The British Airways customer originally posted the complaint about their December flight to the public Facebook page, “British Airways Complaints Advice,” which was then reposted by a separate ...
The "Dirty Tricks" scandal was a series of concerted campaigns by British Airways (BA) in the 1990s seeking to undermine their rival, Virgin Atlantic. Concerned by the prospect of an upcoming challenger, Lord King, Chairman of British Airways, told his chief executive "do something about Branson". The ensuing campaign involved BA ...
On the 7th of September British Airways said the attack affected bookings from 21 August 2018 to 5 September 2018 with credit card details of around 380,000 total customers being compromised. [3] The attackers obtained names, street addresses, email addresses, credit card numbers, expiration dates and card security codes – enough to allow ...
They are known for having very poor customer service, late departures, flights cancellation, and their staff are criticized as surly and unhelpful. [26] These problems were exacerbated with the 2010 strikes and again during the labor disputes in 2013 and 2017 [ 27 ] – with many flights canceled and passengers stranded and unable to receive ...
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British Airways Flight 48: After attendants on the April 21 flight from Seattle to London [55] refused to serve R.E.M. guitarist Peter Buck, 44, a 16th glass of wine, he became disorderly, tearing up the "yellow card" the airline gives to passengers whose behavior is becoming unacceptable, trying to play a CD on the drinks cart and spraying two ...
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