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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Unable to purchase a subscription when account is pending ...

    help.aol.com/articles/unable-to-purchase-a...

    If you have received the message "Our records indicate that your AOL account is pending cancellation and you are therefore ineligible to complete this purchase" the Primary Username on the account has chosen to cancel your paid AOL account. All subscriptions have been cancelled and you are therefore ineligible to make any purchases.

  4. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    AOL reserves the right to charge and collect any fees, surcharges or costs incurred before your cancellation takes effect. Cancel your Premium Subscription AOL offers a variety of options to help keep you and your computer safe and secure as well as cure common computer problems that may slow it down.

  5. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  6. What are phishing scams trying to do? An explainer - AOL

    www.aol.com/news/what-are-phishing-scams-aol...

    "Phishing scams are a matter of numbers," tech and cybersecurity expert Chuck Brooks, president of Brooks Consulting International, tells AOL. "It only takes a few people to click out of thousands ...

  7. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    You must cancel all AOL services in order to stop billing. Some important things to keep in mind before canceling: • You must cancel your billing and convert to a free AOL account in order to cancel your paid account. • AOL reserves the right to charge and collect any taxes/fees, surcharges or costs incurred before your cancellation takes ...

  8. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

  9. Account Management - AOL Help

    help.aol.com/products/my-account

    Learn how to change your AOL paid subscription, cancel your AOL paid or premium subscription or terminate/delete your AOL username. Account Management · Oct 28, 2024 Get help with your AOL billing questions