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  2. Event management (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Event_management_(ITIL)

    Event logging: regardless of the event type, a good practice should be to record the event and the actions taken. The event can be logged as an Event Record or it can be left as an entry in the system log of the device. Alert and human intervention: for events that requires human intervention, the event needs to be escalated.

  3. Event-driven process chain - Wikipedia

    en.wikipedia.org/wiki/Event-driven_Process_Chain

    An event-driven process chain (EPC) is a type of flow chart for business process modeling. EPC can be used to configure enterprise resource planning execution, and for business process improvement. It can be used to control an autonomous workflow instance in work sharing.

  4. Process map - Wikipedia

    en.wikipedia.org/wiki/Process_map

    TOGAF event diagrams are diagrams used in the TOGAF framework to represent the flow of events within a system or process. [11] The TOGAF Event Diagram is a visual representation of the events within an organization or system. It can be used to show the sequence of events that occur in a particular process, as well as the relationships between ...

  5. Business process customization - Wikipedia

    en.wikipedia.org/wiki/Business_process_customization

    Process Customization is achieved through JBPM (Java Business Process Management), which is an open source, flexible and extensible executable work-flow framework. It takes graphical process descriptions as input. A process is composed of tasks that are connected with sequence flows. Processes represent an execution flow. The graphical diagram ...

  6. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    Responding to growing dependence on IT, the UK Government's Central Computer and Telecommunications Agency (CCTA) in the 1980s developed a set of recommendations designed to standardize IT management practices across government functions, built around a process model-based view of controlling and managing operations often credited to W. Edwards Deming and his plan-do-check-act (PDCA) cycle.

  7. ITIL security management - Wikipedia

    en.wikipedia.org/wiki/ITIL_security_management

    The process-data diagram illustrated in the figure 2.4.1 consists of a meta-process model and a meta-data model. The Evaluation sub-process was modeled using the meta-modeling technique. The dotted arrows running from the meta-process diagram (left) to the meta-data diagram (right) indicate which concepts are created/ adjusted in the ...

  8. Process-data diagram - Wikipedia

    en.wikipedia.org/wiki/Process-data_diagram

    The process data diagram. A process-data diagram (PDD), also known as process-deliverable diagram is a diagram that describes processes and data that act as output of these processes. On the left side the meta-process model can be viewed and on the right side the meta-data model can be viewed. [1]

  9. Sequence diagram - Wikipedia

    en.wikipedia.org/wiki/Sequence_diagram

    The diagram emphasizes events that cross the system boundary from actors to systems. A system sequence diagram should be done for the main success scenario of the use case, and frequent or complex alternative scenarios. There are two kinds of sequence diagrams: Sequence Diagram (SD): A regular version of sequence diagram describes how the ...

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