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First of all, please make sure that you're logging in to the same account on which you purchased the subscription. Check the status of your subscription by clicking on the 'My Account' link at the top of the main Pogo page.
As the thread you replied to was about how to renew your subscription, I broke off your post into a new thread to be worked out. I'm sorry to hear that you want to cancel. That said, however, we make it easy for you to manage your subscription via the My Account section of the Pogo website. On the new Pogo experience:
Solved: I have been a Club Pogo member for years. my credit card has run out. How do I renew it?
Click on the My Account link at the top of the Pogo home page, sign in with your password then click on the Billing & Subscription link. and look beneath the My Club Pogo Subscription header to find your Next Billing Date. Here's a link to an article that was recently re-posted on the Pogo news page to remind members to: Beware of fake Pogo ...
I would like to cancel my POGO account. I have e-mailed you more than 15 times to do this and I have had no response. Please cancel immediately and I would also like to have the last 24 months reimbursed as I have been attempting this long to cancel. Please cancel immediately and send a confirmation...
HI @happyxkiiBfE You can manually end your Club Pogo subscription by signing into your account, then select your avatar in the top right > Select my Account. Under the Billing and Subscription section you can select to change your Club Pogo plan. If you run into any issues you can also reach out to our support below for further assistance.
Hey @debkay1972 if it is a case that you wish to cancel or disable your Club Pogo account then you can do so by following the steps below.
I'm going on about 3 months now that i'm not able to get into my POGO account that has my subscription attached to it. I have 2 accounts now attached to one email and can only access the account that does NOT have a subscription. When I tell EA to email me my usernames it will email me both accounts...
I have been charged twice for my monthly subscription, but the site says I don't have an active CLUB POGO account. PLEASE FIX THIS ISSUE. I HAVE LOGGED OUT AND BACK IN, BUT I STILL CAN'T PLAY ANY OF THE CLUB POGO GAMES. Also, please apply the duplicate payment to next month. It keeps asking m...
POGO should put out a disclaimer, this is fraud what they are doing... claiming to be a POGO technician, this will be the last time I try to communicate with POGO, even though I will lose 16,000,000+ tokens and 9 years of membership, I will find another online games supplier and let all my friends know what kind service that EA games and POGO ...