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  2. Mortgage Conduct of Business rules - Wikipedia

    en.wikipedia.org/wiki/Mortgage_Conduct_of...

    Duty to treat customers fairly; Duty to keep records; Equity release schemes; Arrears and repossessions; Calculation of the annual percentage rate; Calculation of total charge for credit; Charges; The MCOB rules apply to every firm that carries on a home finance activity. A 'firm' may be a mortgage lender, administrator, arranger or adviser.

  3. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    1924 newspaper advertisement for the Keystone Grocery and Tea Company, advertising that "The Customer is Always Right!" and that its staff will "treat any complaint from a customer fairly" The phrase was coined at a time when most stores operated on the principle of caveat emptor, and could not always be trusted by customers.

  4. Promoting Healthy Choices: Information vs. Convenience - HuffPost

    images.huffingtonpost.com/2012-12-21-promoting...

    ordering healthier foods slightly more convenient. Fast-food customers were given menus that varied by: 1) provision of general calorie recommendations, 2) provision of specific calorie information, and 3) whether high- or low-calorie items were more easily accessible. Results

  5. P2P asset management - Wikipedia

    en.wikipedia.org/wiki/P2P_asset_management

    The rationale for P2P asset management is financial disintermediation.When multiple intermediaries participate in an investment management transaction, there is the potential for a conflict of interest between providers and buyers of the service, in a well documented sequence described in economic theory as the principal–agent problem.

  6. ‘The Customer Is NOT Always Right!’: Here’s What Retail ...

    www.aol.com/customer-not-always-retail-workers...

    Retail workers recently fantasized about what they would do if they were in charge. And we have to say: They've got some good ideas.

  7. highline.huffingtonpost.com

    highline.huffingtonpost.com/.../8/int-41.pdf

    Created Date: 9/18/2015 10:56:43 PM

  8. Under Duress, One Big Bank Finally Starts Treating Customers ...

    www.aol.com/2012/06/27/under-duress-one-big-bank...

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  9. If Grocery Stores Want to Turn a Profit, They Should Be ... - AOL

    www.aol.com/grocery-stores-want-turn-profit...

    To come to the conclusion that beer drinkers make great grocery store customers, the researchers used nationally representative data at the store and the household levels. They found that when ...