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  2. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    The scientific method is an example of a continual improvement process. A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. [1] These efforts can seek "incremental" improvement over time or "breakthrough" improvement all ...

  3. Social work - Wikipedia

    en.wikipedia.org/wiki/Social_work

    Social work is a practice-based profession and an academic discipline that promotes social change and development, social cohesion, and the empowerment and liberation of people. Principles of social justice, human rights, collective responsibility and respect for diversities are central to social work.

  4. Donabedian model - Wikipedia

    en.wikipedia.org/wiki/Donabedian_model

    Donabedian model. The Donabedian model is a conceptual model that provides a framework for examining health services and evaluating quality of health care. [1] According to the model, information about quality of care can be drawn from three categories: “structure,” “process,” and “outcomes." [2] Structure describes the context in ...

  5. PDCA - Wikipedia

    en.wikipedia.org/wiki/PDCA

    PDCA. PDCA or plan–do–check–act (sometimes called plan–do–check–adjust) is an iterative design and management method used in business for the control and continual improvement of processes and products. [1] It is also known as the Shewhart cycle, or the control circle / cycle. Another version of this PDCA cycle is OPDCA. [2]

  6. W. Edwards Deming - Wikipedia

    en.wikipedia.org/wiki/W._Edwards_Deming

    Deming found great inspiration in the work of Shewhart, the originator of the concepts of statistical control of processes and the related technical tool of the control chart, as Deming began to move toward the application of statistical methods to industrial production and management. Shewhart's idea of common and special causes of variation ...

  7. Five whys - Wikipedia

    en.wikipedia.org/wiki/Five_whys

    In this example, the fifth "why" suggests a broken process or an alterable behavior, which is indicative of reaching the root-cause level. This nature of the answer to the fifth why in the example is an important aspect of the five why approach. The real root cause should point toward a process that is not working well or does not exist. [4]

  8. Social work with groups - Wikipedia

    en.wikipedia.org/wiki/Social_work_with_groups

    Social group work and group psychotherapy have primarily developed along parallel paths. Where the roots of contemporary group psychotherapy are often traced to the group education classes of tuberculosis patients conducted by Joseph Pratt in 1906, the exact birth of social group work can not be easily identified (Kaiser, 1958; Schleidlinger, 2000; Wilson, 1976).

  9. Human performance technology - Wikipedia

    en.wikipedia.org/wiki/Human_performance_technology

    Human performance technology (HPT), also known as human performance improvement (HPI), or human performance assessment (HPA), is a field of study related to process improvement methodologies such as organization development, motivation, instructional technology, human factors, learning, performance support systems, knowledge management, and training.