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Highlights High Five is a younger children's counterpart to Highlights, first published with the January 2007 issue. This children's magazine is for preschoolers ages two through six. The goal of High Five is to help children develop and to give parent and child a fun and meaningful activity to do together each month. Every issue is 40 pages ...
Nancy J. Friedman (born 1939/1940) [1] is an American customer service and telephone skills consultant. [2] She is also known as her business persona the "Telephone Doctor" [2] Nancy Friedman is founder and president of Telephone Doctor, a customer-service training company based in St. Louis, Missouri. [3] [4] She also appears as spokesperson ...
By Geoff Roth Last week we took a look at customer horror stories that would make many workers want to throw in the towel after having to deal with them. Time now to turn the tables, and look at ...
And the only thing worse for a business than bad customer service is having no customers to serve at all. Motley Fool contributor M. Joy Hayes, Ph.D., is the principal at ethics consulting firm ...
978-0989931205. An Illustrated Book of Bad Arguments is a book on critical thinking written by Ali Almossawi and illustrated by Alejandro Giraldo. The book describes 19 logical fallacies using a set of illustrations, in which various cartoon characters participate. The online version of the book was published under a Creative Commons license on ...
Tough economic times can show us exactly what many companies are made of, and investors better have been paying attention over the last year or so. In 2011, movements like Occupy Wall Street ...
The man behind one of America's biggest 'fake news' websites is a former BBC worker from London whose mother writes many of his stories. Sean Adl-Tabatabai, 35, runs YourNewsWire.com, the source of scores of dubious news stories, including claims that the Queen had threatened to abdicate if the UK voted against Brexit.
Is the customer always right? OK, they're not always right. But shouldn't consumers at least feel as though they are valued? Particularly in today's economy, where customer retention and growth is ...